Track Your Order

Your La Maison order is on its way. For the latest update, open the order-status link in your order confirmation or shipping email. You can also sign in to your customer account to view your order. If you checked out as a guest, you may be asked to verify your identity with your order number and the email address or phone number used at checkout.

Follow your delivery

Once your order ships, use the tracking link or number in your shipping confirmation to follow it with the carrier assigned to your parcel:

Check your shipping email to see which carrier is handling your order. Updates may take a little time to appear after dispatch.

What do the updates mean?

Confirmed: We have received your order. Preparing: Your order is being readied for shipment. Shipped or fulfilled: Your parcel has been handed off for delivery. In transit: It is moving through the carrier network. Out for delivery: The carrier is making a delivery attempt. Delivered: The carrier has marked your parcel delivered. Exact wording may vary between your order page and the carrier.

Need a hand?

If your tracking link is missing or an update does not look right, email Contactus@LaMaisonstore.com or call +20 128 114 1494. Include your order number so we can help quickly.